Question 1

What is My Yard?

Accepted Answer

My Yard is a platform built around people's yards and their local communities. It brings together a local community feed, a local marketplace for yard-related items, practical yard how-to articles, and a set of yard tools in one place. My Yard can connect you with local helpers, local workers, local businesses, landscapers, and other people in your local community. It is broader than landscaping alone.

Question 2

Who is My Yard for?

Accepted Answer

My Yard is for anyone with a yard or an interest in their local community. That includes homeowners and renters looking for help or ideas, local helpers and local workers looking for yard work, landscapers, and local businesses that want to be found by neighbors.

Question 3

How do I sign up for My Yard?

Accepted Answer

Go to the sign-up page and create your account with your email address. My Yard also asks for your ZIP code so it can show you the right local community.

Question 4

What do I need to create a My Yard account?

Accepted Answer

You need an email address and a ZIP code. That's it.

Question 5

How does My Yard work?

Accepted Answer

You create an account with your email address and ZIP code, and My Yard connects you to the local community for your area. From there you can post in Local Feed, buy and sell yard-related items in The Yard, read Yard Guides, use the yard tools, message people directly, and create a business webpage if you want to be found locally.

Question 6

What is Local Feed?

Accepted Answer

Local Feed is My Yard's community feed for your local area. It is where neighbors post updates, photos, yard transformations, and jobs, and where you can connect with local helpers and landscapers near you.

Question 7

Where can I find Local Feed?

Accepted Answer

Local Feed is linked in the main My Yard navigation. On mobile it is available from the bottom navigation bar.

Question 8

What can I post on Local Feed?

Accepted Answer

Local Feed supports a few kinds of posts: Standard updates about your yard or your local community Photos Yard transformations, shown as a before-and-after slider Job posts, when you want to hire someone for yard work

Question 9

Can I post photos?

Accepted Answer

Yes. You can add photos to your Local Feed posts, and posts with multiple photos can be swiped through in a single gallery.

Question 10

Can I post a yard transformation?

Accepted Answer

Yes. A transformation post lets you share a before photo and an after photo of a yard project so neighbors can see the change.

Question 11

Can I post a job?

Accepted Answer

Yes. A job post lets you describe the yard work you need, add photos, and share a budget so local helpers and landscapers can respond.

Question 12

Can I find local people to help with my yard?

Accepted Answer

Yes. You can post a job in Local Feed to reach local helpers and landscapers, and you can browse the Local Business Directory and My Yard search to find local businesses and helpers near you.

Question 13

How do I switch the local community I am viewing?

Accepted Answer

Local Feed lets you switch between counties and towns, so you can view a different local community than your own. Use the community switcher at the top of Local Feed to change which area you are viewing.

Question 14

Will I be notified when someone comments on my post?

Accepted Answer

Yes. My Yard notifies you when someone comments on one of your posts.

Question 15

What is The Yard?

Accepted Answer

The Yard is My Yard's local marketplace for buying, selling, and giving away yard-related items, equipment, materials, and related listings.

Question 16

Where can I find The Yard?

Accepted Answer

The Yard is linked in the main My Yard navigation and from the bottom navigation on mobile.

Question 17

What can I sell on The Yard?

Accepted Answer

You can list yard-related items, including yard equipment and yard materials. You can also use The Yard to get rid of yard-related junk you no longer want. Yard equipment, such as mowers and tools Yard materials, such as mulch, stone, soil, or pavers Plants and other yard-related items Yard junk you want to clear out

Question 18

Can I give something away?

Accepted Answer

Yes. The Yard supports giving items away, not only selling them. It is a common way to clear out yard-related items that still have life left in them.

Question 19

How do I find something locally?

Accepted Answer

Browse The Yard to see listings from your local area. You can also use the main My Yard search bar to look for what you need.

Question 20

How do I contact someone about an item?

Accepted Answer

Open the listing and use its messaging option. That conversation happens in Yard & Marketplace Messaging, which is kept separate from your Direct Messages.

Question 21

What are Yard Guides?

Accepted Answer

Yard Guides are quick, practical, step-by-step articles that help you understand or solve common yard problems and questions.

Question 22

Where can I find Yard Guides?

Accepted Answer

Yard Guides are available from the Guides link in the main My Yard navigation.

Question 23

Are Yard Guides step-by-step?

Accepted Answer

Yes. Yard Guides are written as short, practical steps so you can follow along and get something done rather than read a long article.

Question 24

Can Yard Guides help me solve a common yard problem?

Accepted Answer

That is exactly what they are for. Yard Guides focus on common yard problems and questions and explain how to approach them.

Question 25

What is the AI Yard Estimator?

Accepted Answer

The AI Yard Estimator gives you a general price estimate or price range for a landscaping project so you have a starting point before talking to anyone.

Question 26

How does the AI Yard Estimator work?

Accepted Answer

You describe your project and can add a photo. The estimator uses the photo and the information you provide to produce a general price range for that kind of work.

Question 27

Can I upload a photo to the AI Yard Estimator?

Accepted Answer

Yes. The estimator can use a photo along with the details you provide.

Question 28

Is the AI Yard Estimator a guaranteed quote?

Accepted Answer

No. It is an estimate, not a guaranteed final quote. Actual pricing depends on the specific job and whoever you hire.

Question 29

What is the Mulch Calculator?

Accepted Answer

The Mulch Calculator gives you a rough estimate of how much mulch you need for your garden beds.

Question 30

How do I calculate how much mulch I need?

Accepted Answer

Open the Mulch Calculator and enter the size of your garden beds and how deep you want the mulch. It returns a rough amount for you to work from.

Question 31

Is the mulch calculation an estimate?

Accepted Answer

Yes. It is a rough estimate meant to help you plan, not an exact measurement.

Question 32

What is the Local Insight Map?

Accepted Answer

The Local Insight Map is a map-based tool that shows local information about your area, including weather and a general view of My Yard activity.

Question 33

What can I see on the Local Insight Map?

Accepted Answer

You can see local weather information and a general view of where My Yard is being used, including areas with a greater concentration of My Yard activity. It shows a general local picture rather than individual people.

Question 34

Can I see weather information on the Local Insight Map?

Accepted Answer

Yes. The Local Insight Map includes local weather information.

Question 35

What is the Plant Scanner?

Accepted Answer

The Plant Scanner lets you scan a plant so you can identify it.

Question 36

How do I identify a plant?

Accepted Answer

Open the Plant Scanner and scan the plant with a photo. The scanner returns what it identifies the plant as.

Question 37

Where can I find the Plant Scanner?

Accepted Answer

The Plant Scanner is in the Tools area of My Yard.

Question 38

What happens if the Plant Scanner cannot identify a plant?

Accepted Answer

If the scan is not conclusive, try another photo that is closer, better lit, or shows the leaves clearly. You can also ask Sprout, the yard-care and plant assistant, or post the photo in Local Feed and ask your local community.

Question 39

What are My Yard's AI assistants?

Accepted Answer

My Yard has three named AI assistants: Sprout, Scrappy, and Boto. Each one specializes in a different area, and all three also know general information about how My Yard works.

Question 40

Who is Sprout?

Accepted Answer

Sprout is the assistant associated with Local Feed. Sprout is a yard-care and greenery expert with knowledge about yard care, plants, greenery, and yard tools and how to fix them.

Question 41

Who is Scrappy?

Accepted Answer

Scrappy is the assistant associated with Yard Guides. Scrappy is community-focused, with knowledge about houses, codes, laws, and community-related questions.

Question 42

Who is Boto?

Accepted Answer

Boto is the assistant associated with The Yard. Boto is business-focused, with knowledge about business, selling, and negotiation.

Question 43

Which My Yard AI assistant should I use?

Accepted Answer

Pick the one that matches your question. Ask Sprout about yard care, plants, and yard tools. Ask Scrappy about houses, codes, laws, and community questions. Ask Boto about business, selling, and negotiation. Any of them can also answer general questions about My Yard.

Question 44

What are Direct Messages?

Accepted Answer

Direct Messages are regular person-to-person conversations inside My Yard. They are separate from Yard & Marketplace Messaging.

Question 45

How do I send a Direct Message?

Accepted Answer

Open the person's profile or business webpage and use the message button, or open Messages from your account menu and start a conversation there.

Question 46

Where can I find Direct Messages?

Accepted Answer

Messages is available from your account menu, and from the messages icon in the header.

Question 47

What is Yard & Marketplace Messaging?

Accepted Answer

Yard & Marketplace Messaging is the messaging tied to The Yard. It is used when someone is interested in an item or wants to communicate about a marketplace listing. It is a separate experience from Direct Messages.

Question 48

How do I message someone about a marketplace item?

Accepted Answer

Open the listing in The Yard and use its messaging option. The conversation appears in Yard & Marketplace Messaging.

Question 49

Where can I find my marketplace conversations?

Accepted Answer

Marketplace conversations live with The Yard in Yard & Marketplace Messaging, separate from your Direct Messages inbox.

Question 50

What is the difference between Direct Messages and Yard & Marketplace Messaging?

Accepted Answer

They are two separate messaging areas. Direct Messages are for regular person-to-person conversation anywhere in My Yard. Yard & Marketplace Messaging is specifically for conversations about listings in The Yard, such as when someone is interested in an item.

Question 51

What notifications does My Yard send?

Accepted Answer

My Yard can notify you when: Someone sends you a direct message Someone comments on one of your posts

Question 52

What is a My Yard business webpage?

Accepted Answer

A business webpage is your own page on My Yard where local people can learn about you and get in touch. It can include photos, an About Us section, a Direct Message button, and a call button.

Question 53

Who can create a business webpage?

Accepted Answer

Anyone can create a business webpage on My Yard. You do not need to be a formally established company.

Question 54

How do I create a business webpage?

Accepted Answer

Open Settings from your account menu and set up your business details there. Once your business webpage exists, you can manage it from the Business Dashboard.

Question 55

What can I put on my business webpage?

Accepted Answer

Your business webpage can include: Photos of your work An About Us section A Direct Message button so people can reach you A call button

Question 56

What is the Business Dashboard?

Accepted Answer

The Business Dashboard is where you run the business side of My Yard. From it you can: Send invoices Accept invoice payments, handled through Stripe Manage a calendar Keep track of clients Manage your business webpage

Question 57

Can I send invoices through My Yard?

Accepted Answer

Yes. You can send invoices from the Business Dashboard, and your customers can pay them through Stripe.

Question 58

Can I manage clients?

Accepted Answer

Yes. The Business Dashboard lets you keep track of your clients.

Question 59

Can I manage a business calendar?

Accepted Answer

Yes. The Business Dashboard includes a calendar for managing your schedule.

Question 60

What is the Local Business Directory?

Accepted Answer

The Local Business Directory lists local businesses on My Yard so neighbors can find them. If you have a business webpage, your business can appear there.

Question 61

Can my business appear in My Yard search?

Accepted Answer

Yes. Businesses with a business webpage can appear in the Local Business Directory and in the main My Yard search bar.

Question 62

Why does My Yard ask for my ZIP code?

Accepted Answer

Your ZIP code is how My Yard knows which local area you belong to, so your Local Feed and local results match where you actually live. It is collected during signup.

Question 63

How does location work in My Yard?

Accepted Answer

Standard My Yard location is based on the ZIP code you provide at signup. That determines your default local community. In Local Feed you can switch between counties and towns to view a different local community. Instant Hire, which is coming soon, uses GPS instead.

Question 64

What is the difference between ZIP-code location and GPS?

Accepted Answer

ZIP-code location is the standard way My Yard places you in a local area, based on the ZIP code you give at signup. GPS is used by Instant Hire, which is coming soon, because on-demand jobs need to know where you are at that moment.

My Yard Help & FAQ

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